We are looking for outgoing individuals with great communication skills to join our team as customer service associates. The position duties are primarily composed of sales, dealing with complaints, orders, errors, account questions, billing, cancellations and troubleshooting. Primary responsibilities for the Customer Service Associate role include: Customer Service Associates resolve customer ...
Kelly Services is currently looking for Customer Service Representatives. Minimum Requirements Include: Outstanding written and verbal communication skills including proper pronunciation, grammar and a consistently courteous and professional tone of voice at all times Possess polite and confident, excellent customer service skills, including listening and questioning Excellent organizational sk...
RESPONSIBILITIES: Kforce has a client in the Columbia, Maryland (MD) area seeking a Technical Services Specialist to join their growing team. Responsibilities include: Monitor, identify, troubleshoot and document inbound service requests or issues affecting our Data Management Platform (DMP), our employees and clients Use the Platform to troubleshoot bugs, document and escalate client requests ...
Aerotek is currently hiring for a Medical Customer Service Representative. MUST HAVE: 1-2 years of medical customer service/insurance verification experience. MUST HAVE: 6 months of medical billing experience or something related to it. JOB DESCRIPTION: 1. Answers and resolves patient/guarantor inquiries received, via telephone, regarding patient's accounts within established standards for aban...
Aerotek is currently hiring for SEVERAL Call Center Representatives in the Baltimore County and Baltimore City area. MUST HAVE: 6 months or more of call center experience or something related (I.e. receptionist, call center, front desk, administrative). Willing to take some entry level applicants with some customer service experience. RESPONSIBILITIES Confer with customers either by specific sc...
Capital Marketing seeks competitive, team-oriented Marketing & Sales Rep to join our talented team! A premier sales and marketing firm located in the outskirts of Baltimore, the group at Capital Marketing is as outgoing as they come. Our team is our number one asset and we build our company to resemble this philosophy. We believe that by constantly adding value to our team we will continue to c...
Our customer located on Holabird avenue in Dundalk, Maryland is seeking medical intake representatives. Intake representatives will be responsible for interfacing directly with patients regarding doctors appointments, patient consultation, insurance verification, data entry, and other medical office responsibilities. Representative will work 8:30 AM to 5:00 PM, Monday to Friday Qualifications: ...
Aerotek is currently trying to hire qualified individuals for a Call Center Representative position for one of our health-care clients. The position is located in Windsor Mill and pays $13.96/hr. Qualifications: 1-2 years of experience in a large call center High School Degree and preferably some education beyond high school Flexibility to work an 8 hour shift between 8am-7pm About Aerotek: We ...
Customer Service Rep/Scheduler We are working with a manufacturer/distributor in Laurel, MD looking to add to their team! They have been in business over 50 years and offer extensive training to make sure you are successful in your position. Schedules service calls via telephone based on customer, time and labor requirements Duties: - Coordinating and scheduling of customer orders - Handling in...
A technology company needs candidates for an opening for a Remote Customer Support Specialist.Core Responsibilities of this position include: Answering customer live chats, emails and phone callsProviding customer feedback and data to internal teamsMaintaining detailed product knowledge to support salesPosition Qualifications Include:Bachelor s degree or an anticipated graduation date within th...
A training solution company has an open position for a Remote Technical Customer Support Leader.Individual must be able to fulfill the following responsibilities: Deliver excellent interactions over email and phoneSupport users of the company's web and mobile applicationsIdentify, refine, track, and automate reporting of customer support metricsPosition Qualifications Include:Expertise to parti...
A retail company is in need of a Remote Customer Service Coordinator.Applicants will be responsible for the following: Measuring and reporting KPI'sWorking with customer service help softwareApplicants must meet the following requirements:Knowledgeable in strength training and macro countingExperience in customer serviceKnowledgeable in measuring and reporting KPI's For more info: https://jobs-...
CUSTOMER SERVICE ASSISTANT COLUMBIA, MARYLAND Calling all Customer Service Managers, Marketing Assistants, Marketing Graduates, Marketing Majors, and Others with an Interest in Learning Marketing in a fun, innovative environment US Business Services, in Columbia, Maryland, is looking for enthusiastic and ambitious Marketing Assistants to join our growing marketing team. Customer Service Assista...
Job DescriptionUnder the direction of call center management, provides customer service via telephone to patients in need of care. Answers phones with a professional greeting and addresses the patients' needs, both professionally and efficiently. The CCR acts as primary conduit for the transmission of details between all company locations and callers. Responsible for obtaining patient demograph...
Job DescriptionField Service Technician forLeading Environmental Services CompanyTanknology is the largest company in the world devoted to protecting the environment from fuel leaking out of tanks and piping systems. With operations covering the entire country, we are growing and in need of good people in many areas of the US who are looking for a rewarding career with the industry innovator.Re...
Job DescriptionEstablished agency seeking a Call Center Representative, job assignments and assignments include: - Customer Service skills (2yrs preferred) - Background in a customer facing role (2 yrs preferred)- Background working in a call center environment (2 yrs preferred) - Background working with health insurance (preferred) - Being available to the customer and being able to answer que...
Job DescriptionPURPOSE OF POSITION:Provide professional and efficient service via phone and e-mail to all current and prospective customers while supporting the overall service, sales and marketing efforts of the organization.DUTIES AND RESPONSIBILITIES:Maintain call center quality score of 80% or higher to ensure excellent service for all clients.Maintain a monthly average wrap-up time of ten ...
Job DescriptionLooking for a Field Service Technician in the Elkridge area. Should have knowledge of all engines. Cummins, Caterpillar, Onan, Kohler and some Generac The Technician is responsible for diagnosing, troubleshooting and repairing basic electrical generator systems. Troubleshoot basic operational failures of generator sets, related equipment. Determine corrective action through the i...
Job DescriptionAre you a highly motivated self-starter, reliable, honest and looking for a superior company to work with, and a company who appreciates you? Are you looking to learn and grow with a company who sets you up for success? Well, you found us! 1st Freedom Preservation is Maryland's #1 service provider and we are dedicated to our employees!1st FREEDOM PROVIDES COMPANY VEHICLE, TOOLS, ...
The Fraud Client Services Representative reviews customer accounts for the prevention and detection of possible Fraud. Responsible for more involved research and analysis of account activity to assess levels of risk and fraud type. The incumbent will complete inbound and outbound calls and take appropriate action based on transaction characteristics of greater complexity. The incumbent may perf...